Privacy Notice

Privacy Policy



This privacy notice discloses the privacy practices for,,,,,,,, and any other website or online Service that links to this Policy and Terms of Service/Sales. The full Privacy Policy and summary are below.




We collect various categories of personal information. The information collected includes, but is not limited to: Contact and Account, Chats via, Payment/Transaction, Location, Information via Third Parties, Information about fraudulent or criminal activity associated with your account. Personal information is collected from different sources. A full description is provided in the full Policy below.

We will use selected information collected to provide Service and respond to inquiries from you, improve user experience across all H.D. Chasen brand websites, and for the purpose of marketing. At any giving point, you are entitled to opt-out of our marketing Services. For more information on how your information and data is collected, and your choices and control over your information, please read the full Policy.




Protecting your privacy, identity, and online security is important to us. To learn more of how to prevent and secure your online information, visit the FTC, NAI, and DAA websites.

For more questions about our Privacy Policy, please feel free to email us at




H.D. Chasen (“H.D. Chasen,” “Chasen Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your information and data is collected, used, stored, processed, transferred and disclosed by the Chasen Company and all affiliated brands and websites.

Included affiliated brands and websites include, but are not limited to,,,,,,,,, , and any other website or online Service that links to this Policy and Terms of Service/Sales.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information and data as described in this Privacy Policy and our Terms of Service.




We collect personal information at several occasions when you voluntarily use our Services. This may include in-person store purchases, online purchases, account creation, signing-up for marketing campaigns and all marketing related content, third parties, and engaging in chats with our sales representatives via or phone calls.

The list below explains the categories of personal information that we collect and how it is used.

  • Contact and profile information.  We may collect personal information, such as your name, phone number, address, business information, e-mail, date of birth, and gender. This information is typically collected at the time of registering for an account, purchasing items, signing up for our mailing Service, and when contacting us. Your collected information is solely to create an account, communicate to you directly about our Service, questions or concerns you may have, and marketing communications based on your preferences.


  • Chat, comments, and opinions. If you contact us directly through email, phone calls, mail, completing an online form, or by participating in online chats, we will record your comments and opinions or chat transcripts. Your comments and opinions are used solely for the purpose of ensuring that each representative you communicate with are providing the best possible Service, as well as how we can improve to make our products and brands better. Your comments and opinions may also be used for marketing communications.


  • Payment and transactions. When you purchase an item(s) or conduct transactions with us, certain information is collected and recorded. This information includes items purchased, date and time of your transaction, and payment information (credit card or bank account details). The information is collected when you are making an in-person or online purchase. We will never sell or rent your credit/debit number, bank information, or payment account data.


  • Location information. Information about your location may be collected online if you allow location Services to be enabled. Collection of location data is collected through GPS, WiFi, wireless network triangulation, and other methods. Your location might be approximated through your IP address. This information is solely for the purpose of data analysis to measure traffic in regions outside of our headquarters.


  • Social network integration. When you interact with the Chasen Company through social media outlets (Facebook, Twitter, Linkedin, Instagram, and other sites), we may receive certain information such as your profile information, photos, and user ID associated with your accounts, friends list, and other information you permit the social media outlets to share to third parties. We use this data to interact with you on social media, understand the demographics of our customers, and personalize content and advertising. The information that we receive is based on the privacy settings you set within the social media outlet. Your decision to use a social networking service in connection with our Service is voluntary. Please be sure to always review your privacy settings on any site before connecting to our website or Services.


  • Data provided by third parties. Occasionally, we may receive information about you from third parties and other users. Information may be obtained through suppliers, vendors, resellers, marketing partners, other business partners, or from other members within your company or organization. We may also collect information about you that is publicly available. This information may be combined to contact you, serve better promotions and marketing ads, and to personalize our Services.


All personal information collected will be used to operate, maintain, and provide functional Service, communicate with you, and improve our Services and business. If you choose not to provide personal information, we may not be able to provide you with requested products, Services, or information.




When you access our websites via computer or mobile device, we and our third party partners will automatically collect information about how you access and use our Service and the information about the device or operating system you are using. We will at times place and/or store code or other types of information and/or software on your Device or within your browser, such as cookies (including flash cookies). We and Third Party Providers may use Local Device Storage in connection with our websites for any lawful business purpose, including without limitation to determine whether you have seen a particular advertisement before on the same or different Device, to track the movements of individual users through the websites and elsewhere on the web or across devices, and geographic locations, to help diagnose problems with servers, to gather broad demographic information, to conduct research, to record registration and personalization information, and to otherwise administer the websites.  For example, if you register on any part of the Chasen Company and are given the option to save your user name and password, we may provide this convenience to you via Local Device Storage. Local Device Storage may also collect and store your personal information, which may be shared with our parent, subsidiaries, and affiliates and other third parties.

If you do not want Local Device Storage, your Device or browser may include an option that allows you to not accept it. However, if you disable Local Device Storage, some portions of the website may not function properly. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit




At any given time, you may update your profile information, such as your user name, address, or billing information on your Account Page. You can opt-out of receiving promotional emails from us by unchecking the Newsletter check box. If you have any questions regarding your account and how to modify or delete it, please contact us directly at As mentioned in the section COOKIES AND LOCAL DEVICE STORAGE, you may opt-out of sharing your location through your browser and cookie settings.




If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. You may request to receive one each year by emailing us at

Under California State Law, Proposition 65, it is required to inform our customers that products we sell may cause cancer. This warning is to protect customers of H.D. Chasen. This warning does not mean that a product will definitely cause cancer, it is warning label and a "right to know" law. Please go to to find a full list of chemicals and materials known to cause cancer or othe health implications.




If you have questions of concerns regarding this Privacy Policy or the website, please contact us at or call us at 617-666-9090.




We may modify or update this Privacy Policy from time to time to reflect any changes in our business. There will always be a ‘last modified’ and ‘effective date’ located at the bottom of this page with a timestamp.



This privacy policy was last modified on 09/10/2018


Effective date: 08/13/2018